About

About

We blend human intuition and algorithmic precision to pioneer the future of decision-making.

We blend human intuition and algorithmic precision to pioneer the future of decision-making.

Kejia Hu

Academic Director

James Taylor​

Faculty Member

Eric Zhao

Faculty Member

Siddharth Arora

Faculty Member

Ruijie Zhang

Team Member

Zhenzhen Jia

Team Member

Xiang Li

Team Member

Fan Zhang

Team Member

Yuxuan Zhu

Team Member

Want to work with us?
Want to work with us?

Driven by the quest to unlock unparalleled business value, we bridge the gap between data's vast potential and real-world applications. Explore with us as we navigate the intricate dance of human-AI collaboration, shaping the next wave of advancements in service systems and beyond. Join our journey to redefine the possibilities of tomorrow.

Driven by the quest to unlock unparalleled business value, we bridge the gap between data's vast potential and real-world applications. Explore with us as we navigate the intricate dance of human-AI collaboration, shaping the next wave of advancements in service systems and beyond. Join our journey to redefine the possibilities of tomorrow.

Our Purpose
Our Purpose

We aim to address one of the most pressing issues in today’s rapidly evolving digital world: the complex interplay between humans and algorithms. By integrating advanced research, practical insights, and interdisciplinary expertise, the Lab provides a comprehensive approach to improving the way businesses, industries, and governments interact with AI. Its mission is not just theoretical but deeply practical—developing 360-degree evaluation tools for AI readiness, offering high-quality educational materials, and setting industry benchmarks.

We aim to address one of the most pressing issues in today’s rapidly evolving digital world: the complex interplay between humans and algorithms. By integrating advanced research, practical insights, and interdisciplinary expertise, the Lab provides a comprehensive approach to improving the way businesses, industries, and governments interact with AI. Its mission is not just theoretical but deeply practical—developing 360-degree evaluation tools for AI readiness, offering high-quality educational materials, and setting industry benchmarks.

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